Shopify
An AI assistant that knows your Shopify store
Authorise the app and COMAI syncs products, variants, inventory, customers and orders — then answers from live data instead of a static FAQ.
Shopify gives you the storefront and the order data. What it does not give you is someone to answer the question a customer asks at 11pm about whether a product suits them, or to chase the cart they abandoned because delivery timing was unclear.
COMAI connects natively. Authorise the app and your catalogue, variants, inventory levels, customers and orders sync automatically. From that point the AI answers stock and delivery questions from live store data, recommends alternatives when something is out of stock, recovers abandoned carts, and handles where-is-my-order queries by reading the actual fulfilment status.
It extends beyond the storefront too: the same context drives WhatsApp and Instagram conversations and COD verification calls, so a Shopify store selling into India covers the channels and payment behaviour that matter locally.
What syncs from Shopify
Products & variants
Full catalogue including options, images and descriptions.
Inventory levels
Live stock, so answers do not go stale.
Orders & fulfilment
Real order status for where-is-my-order questions.
Customers
Purchase history for recommendations and follow-ups.
Abandoned checkouts
Triggers conversational cart recovery.
Collections
Merchandising context for complete-the-look suggestions.
Beyond the storefront
A Shopify store selling in India loses revenue in places the storefront cannot reach: WhatsApp enquiries nobody answers overnight, and COD orders that come back undelivered. Both run on the same store context once connected.
WhatsApp & Instagram
Same catalogue and order data on the channels customers use.
COD verification
Confirm cash-on-delivery orders by voice before dispatch.
Revenue attribution
See which conversations produced which Shopify orders.