Glossary

AI commerce glossary

Clear definitions for the terms Indian ecommerce operators meet when evaluating WhatsApp AI, support automation and search visibility.

Use these pages for definition intent. Product and solution pages own commercial buying intent. Blog posts go deeper on how-to and playbooks.

Conversational commerce

Selling and support inside messaging channels with live store context

Where Is My Order — order-status support automation

Generative Engine Optimization — being cited by AI search