Platform
The AI Commerce Operating System
Not a chatbot. Not a tool. A complete platform that runs your sales, support, calling, WhatsApp, and analytics — with the infrastructure enterprises demand.
COMAI is an AI commerce platform for D2C and e-commerce brands. It connects to your store, learns your catalogue, policies and order data, then handles customer conversations end to end across WhatsApp, web chat and voice — with Instagram messaging on the product roadmap.
The difference from a chatbot is scope. A chatbot matches a question to a scripted answer. COMAI reads live product, inventory and order data, decides what the customer actually needs, and takes the action that follows — recommending a size, recovering an abandoned cart, confirming a COD order by phone, or handing the conversation to a human with full context attached.
Everything runs on multi-tenant infrastructure with role-based access, per-workspace billing and complete audit logs, so an agency managing twelve brands and a single store on one plan use the same platform.
Five AI employees. One platform.
Specialized agents that work together across every channel.
AI Sales
Convert visitors, recover carts, and upsell across web and chat.
AI WhatsApp
24/7 replies, order updates, and catalog sharing on WhatsApp.
AI Calling
COD verification, follow-ups, and payment reminders via voice.
AI Support
Resolve shipping, returns, and policy questions on first contact.
AI Analytics
Revenue attribution, anomaly detection, and proactive insights.
Multi-tenant workspaces
Manage multiple brands, stores, and teams from one account.
Organization Switcher
Switch between workspaces like Vercel, Slack, or Notion.
Role-Based Access
Owner, admin, member, and custom roles per workspace.
Audit Logs
Complete activity trail for compliance and security.
Billing per Workspace
Separate subscriptions, usage, and invoices per org.
Operator-grade dashboard
Built for founders and operators who need answers in seconds.
Unified Inbox
Every channel in one conversation thread per customer.
Live Agent Monitor
Watch your AI team work in real time.
Revenue Attribution
Know exactly which agent recovered which sale.
Subscription Management
Plans, billing, usage, and invoices in one place.