ComAI is an AI Commerce Operating System for Indian businesses. Its AI agent COM handles sales, support, COD verification, and follow-ups across WhatsApp, web chat, and voice calling. Instagram messaging is on the product roadmap.

How much does ComAI cost?

ComAI offers a 10-day free trial. Paid plans vary by conversation volume. Visit comai.in/pricing for details or book a demo for enterprise pricing.

What integrations does ComAI support?

Shopify and WooCommerce (live), WhatsApp Business API, Razorpay, Shiprocket, and web chat widgets. Instagram messaging is on the product roadmap.

Does ComAI work in Hindi?

Yes. COM communicates in Hindi, English, Hinglish, and other Indian languages. Language is auto-detected or configured per your preference.

How long does setup take?

Most brands go live within 48 hours. Shopify connects in under 30 minutes. WhatsApp Business API setup is guided by the ComAI team.

Can ComAI replace my support team?

COMAI handles routine tier-one queries automatically. Your team focuses on complex cases with full context. Measure deflection rate and response times after go-live to judge impact for your store.

Is my customer data secure?

Yes. Data is encrypted, tenant-isolated, and compliant with India's DPDP Act. ComAI never shares data across merchants.

What ROI can I expect?

ROI depends on your ticket mix, channels and current response times. Measure support deflection, recovery revenue and RTO on verified orders after go-live rather than assuming fixed industry benchmarks.

How is ComAI different from ChatGPT?

ChatGPT is a general AI. ComAI is a commerce-specific platform connected to your store, catalog, orders, and channels — with features like cart recovery, COD verification, and sales analytics built in.

Can I try ComAI before buying?

Yes. Start a 10-day free trial at comai.in/signup with full access to all features. No credit card required.

FAQ1 May 2026·12 min read·By ComAI Team

Complete FAQ: AI Commerce Assistants for Indian Businesses

Everything Indian D2C brands need to know about AI commerce assistants — features, pricing, integrations, ROI, and getting started with ComAI.

Everything you need to know about AI commerce

This comprehensive FAQ covers the most common questions Indian businesses ask about AI commerce assistants, with specific answers about ComAI's platform, features, integrations, and ROI.

Whether you're a fashion D2C brand, a food delivery startup, or a service business — this guide helps you evaluate AI commerce for your specific needs.

Basics: What is an AI commerce assistant?

An AI commerce assistant (like ComAI's COM) is an AI-powered agent that handles sales and customer support across messaging channels. Unlike a chatbot that follows scripts, an AI commerce assistant understands your products, remembers customers, executes commerce actions, and learns from every conversation.

ComAI is an AI Commerce Operating System — the platform that powers COM across WhatsApp, web chat, and voice calling for Indian businesses. Instagram messaging is on the product roadmap.

Key features of ComAI

ComAI provides a complete suite of AI commerce capabilities for Indian D2C brands.

WhatsApp and web chat automation (Instagram messaging on the roadmap)
Product recommendations and catalog search
Abandoned cart recovery via WhatsApp
COD verification via AI voice calling
24/7 customer support with human handoff
Sales intelligence and conversation analytics
Shopify and WooCommerce integration
Multi-language: Hindi, English, Hinglish

Pricing and getting started

ComAI offers a 10-day free trial with full access to all features. Paid plans are based on conversation volume and features needed. Visit comai.in/pricing for current plans or book a demo to discuss enterprise requirements.

Most brands go live within 48 hours. Shopify integration takes under 30 minutes. WhatsApp Business API setup is guided step-by-step by the ComAI team.